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Testimonials

 

Great customer service. Competitive pricing

Customer since 2006

 

Just always there with answers to any questions that I have or any help needed. Never have had a complaint.

Pamela W., customer since 2001

 

You have been a great help to our family--thanks for being there when we needed policy changes through these 18 years!

Customer since 1996

 

I can't be specific, really. It's just that you all have provided excellent support and service for the last four years, and I see no reason to expect it to change.

Dana W., customer since 2012

 

The ease of adding or deleting policies and and customer service.

Roman H., customer since 2011

 

I have been a customer for many years. Whenever I call I always receive immediate answers and usually from the same person - she is fantastic. Also, I believe they have a true interest in always providing the best rates.

Customer since 1997

 

Quick replies to questions / inquiries.

Customer since 2012

 

I have always have good service with your company. I always get the answer very promptly with full detail. Its efficient information to make a decision on my side so I love it. I have gotten several cars in the past few years and i get coverage and all the adequate information in a very timely manner.

Customer since 2006

 

Awesome customer service.

Sandra S., customer since 2005

 

You guys are always on top of things and will to get things done and at the best prices.

Customer since 1995

 

Each time I have a question regarding my policies I am able to get a quick response. The services provided is always helpful, friendly, and courteous.

Customer since 2007

 

I appreciate that Indemnus has embraced technology. I know that they will be quick to return my e-mails and phone calls. When we needed to make changes in a short time due to a sudden move, they were attentive to our needs and insured that all of our insurance needs were met during the time of transition and after. They also walked us through the ins and outs of having a student driver and then a licensed driver and how those situation affected our insurance.

Sean K., customer since 2002

 

When I call Indemnus with any questions, I immediately get a live person who is always friendly and knowledgeable. Customer service, 5 out of 5 stars.

Customer since 1999

 

Friendly, competent service. We never have trouble reaching a live person to talk to.

Customer since 2001

 

Seem to always be trying to keep my rates reasonable.

Customer since 2012

 

My recent claim was handled in a very timely and professional manner which was very much appreciated.

Edward R., customer since 2011

 

Kind of you to continue to be sure we are on track with the best coverage and rates possible. Thanks!

Customer since 1999

 

The Indemnus staff is the pinnacle of customer satisfaction.

Customer since 1994

 

We had a few mishaps one year with three of our four cars. Melissa (I think that's her name with the long last name!) was awesome to work with. Our 23 year old daughter and boyfriend purchased a home and Gaby called Melissa for home owners and car insurance and Melissa was awesome to Gaby. Great customer service and pricing!

Randy B., customer since 1999

 

Everyone very accommodating and nice.

Gary R., customer since 2014

 

Indemnus has taken very good care of me and my policies through them... Will gladly recommend to my friends.

Todd N., customer since 2014

 

staff is always pleasant and accommodating. staff recommends ways i can save on insurance costs instead of a high-pressure sales pitch to upgrade at additional costs. you don't inundate me with junk mail.

John C., customer since 2000

 

always been there when I needed anything.

Bobby L., customer since 2014

 

I recently put in a claim. It was handled quickly and efficiently. I later found my ring and it was also easy to return the ring I purchased with the insurance money. I usually speak with Melissa and she is always friendly and very patient answering my questions.

Customer since 2006

 

You were always there to answer my questions and to remind me with an e-mail(and a phone call if I forgot) when my premium was due. I always talked to a live and local person if I wanted to, which is important to me.

Customer since 2006

 

Great service- would recommend this to our friends

Customer since 2010

 

Good policy at a decent price.

Customer since 2013

 

Melissa is extremely fast and helpful. The Service Center is excellent and I love the self service options and App!!

Jay L., customer since 2010

 

Thanks for your help with quotes while we were buying a new car!

Julianne L., customer since 2012

 

Whenever I call they know who I am, provides immediate answers and if they have to check on information they return the call/email prompt!

Customer since 1997

 

Indemnus is quick to return e-mails and answer our questions fully. We have used them as our insurance providers for 13 years and have been completely satisfied.

Customer since 2002

 

Always available when I need information.

David D., customer since 2007

 

My experience with Indemnis has been most favorable. When I have had questions or concerns, they have been addressed immediately and thoroughly. The staff is both knowledgeable and courteous.

Customer since 2007

 

I like the competitive rates.. When I was in an accident with a pickup truck, I appreciated the no hassle service to get my car fixed ASAP.

Customer since 2013

 

I have every faith that you folks are doing the right things to make sure I am properly insured. Appreciate it!

Lynn S., customer since 2005

 

I work with Michelle and she is great! One thing I appreciate is that she runs my quotes at renewal, without being asked, to make sure we are getting the best deal. She is easy to contact and everyone I've talked to in the office is nice and helpful.

Cindy R., customer since 2001

 

Decent policy for a decent price

Customer since 2014

 

Friendly, helpful customer service. Good prices.

Jack Y., customer since 2013

 

Thank you for the great continued service.

Customer since 1994

 

The service we receive from Indemnus is top notch! Any time we need something, they are there for us. They are very reliable and everything is always done right the first time. We have no complaints! :)

Raul S., customer since 2006

 

Excellent customer service! Always glad to help and provide information.

Susan W., customer since 2006

 

You are always quick to call me back if I have a question.

Customer since 1997

 

Very helpful in answering coverage questions and making changes that were good for us.

Customer since 1996

 

Staff is knowledgeable. We are able to communicate by email or phone and always get quick turn around.

Matt S., customer since 2011

 

You do everything right with me. I have had the best customer service with this company. Changed vehicles and changed my name prior to that. Everything was transitioned to my new name and added my husband and his vehicle - was painless. Added the new vehicle - no problems. Been with you for years and will continue to be!

Sandra S., customer since 2005

 

Help with my first accident claim during our time in AZ. in 2014.

Laverne S., customer since 1996

 

Hard to know what to say here. We've been with you for many years. That should tell others something. Adjectives that come to mind are responsive, courteous, friendly, supportive as well as many others. I've shopped other agents and companies but haven't found any to match the service and cost.

Customer since 2001

 

Whenever I have contacted you for assistance with any policy, I always get fast and thorough service. I always feel very comfortable coming to you with any questions and know people are always willling to help.

Customer since 2005

 

I feel that Indemnus is really looking out for me and the best coverages and prices. Indemnus contacts me with information instead of me try to get the information on my own.

Evonne N., customer since 2014

 

Prompt handling and knowledgeable phone assistance.

Customer since 2012

 

Melissa went over our policies as we had one in AZ also and she got everything transferred over smoothly and several of our policies the premium was reduced. We appreciated her going the extra mile.

Customer since 2007

 

Responsive and professional in handling customer's requests.

Hongwei X., customer since 2014

 

Your front office staff is very efficient and pleasant.

Nicholas G., customer since 2010

 

Associates are always quick to respond (via email or phone) when answering any questions regarding my policy, or if I need answers pertaining to a vehicle change, and are always polite and courteous.

Michael C., customer since 1999

 

i always get to talk to a live person. never put on hold for 20-30min. you advise me of the most cost effective options. never feel pressured to buy something i really don't need.

John C., customer since 2000

 

It's so incredibly easy to contact Indemnus about any questions I have about my insurance. I shopped around myself a couple of months back and when I called Indemnus and told them of the new rate I could receive, not only did they match it but I got an even better rate. The customer service is incredible and I'm very happy with Indemnus. The gal who typically helps me (I think her name is Michelle?) is incredibly helpful and very knowledgable.

Sean C., customer since 2005

 

Very personal connection to customers. Very prompt on taking care of things.

Customer since 1997

 

Although your rates continue to climb each year, they are lower than Farm Bureau, which was my former insurer. Also - the Indemnus employees i have had the pleasure to talk with are extremely helpful and very friendly, which I really appreciate.

David C., customer since 2012

 

Easy access to dec sheets and changes necessary to policy. Premiums are competitive

Customer since 2006

 

Quick response to my email questions. Always friendly.

Customer since 2006

 

Simple, electronic signature, fast service plus service center for other than business hours

Jay L., customer since 2010

 

We always get an answer when we call. Everyone we've talked to is so pleasant. We have always been happy with our rates.

Lester C., customer since 1998

 

Great service and price points.

Alonzo J., customer since 2012

 

Several years ago my purse was stolen from my house. My home insurance went up considerably when this happened, so I decided to change insurance companies. Most of the insurance companies would not even consider insuring me because of the above issue, but Indemus did insure me with both homeowners and auto insurance.

Customer since 2003

 

You have provided outstanding customer service for my family when we needed it the most. It is always nice to work with somebody local and we appreciate that!

Customer since 2007

 

Hagerty's is a really customer focused company. other insurances need to take lessons from them. Since you connected to Hagerty's, you get the same association.

Customer since 2011

 

People are available when I call. Price of insurance is reasonable.

Customer since 2013

 

The staff answer my question quickly. Help explain things. Love the service I get.

Tina H., customer since 2005

 

The personal touch is what pleases me, plus the fact that I get rapid action when I call about any problem (like having car towed ... rule of the "Road Rangers" when I had a flat tire a couple weeks ago. Turns out I have a slow leak in left front tire ... will get this taken care of as soon as I find a good place that sells/services tires. (Too much trouble to drive down to DSM.)

Fern H., customer since 2005

 

From the initial purchase to claim handling has been very pleasant with the Agency. Your agency truly demonstrated a top notch professional team and delivered "On Your Side" experience to my family.

Customer since 2014

 

Prompt reply to questions and the handling of additional coverage requests (i.e. new car purchase)

Joe G., customer since 2011

 

Great Agency , fast and reliable service

Victor G., customer since 2011

 

The people are helpful when you need them. Most company just yes yes to get your business and push you out the door.

Customer since 2013

 

Excellent customer service! There is always a helpful and pleasant voice on the other end of the call.

Customer since 2010

 

Michelle has been very professional and helpful every time I have contacted her. Her responses are prompt and she always does her best to make sure we are getting the best rate.

Cindy R., customer since 2001

 

Although I haven't made many claims, I've always had excellent customer service. I wouldn't hesitate to recommend Allied to anyone.

Customer since 2006

 

I love the prompt and professional phone service. Thanks!

Tom W., customer since 2000

 

Good customer service, affordable, and easy.

Customer since 2013

 

I'm glad that you continuously check pricing for us.

Customer since 1996

 

Reasonably priced insurance. Indemnus has always taken good care of me and my family

Natalie T., customer since 2011

 

You helped me combine auto and home insurance to keep me from having a BIG premium increase on my homeowners policy a year or so ago.

Phillip S., customer since 2002

 

Prompt service

Chandrakant S., customer since 2007

 

We can talk to a live person, customer service is excellent, we are treated like we are valued and important.

James S., customer since 2005

 

When people are comparing premiums I tell them about mine and then I elaborate on the GREAT service that I have always received from your team. Whether it's doing a new quote, or having my vehicle repaired. I could not be happier with an insurance experience! You guys are fantastic!!!!!

Sandra S., customer since 2005

 

The professionalism and accuracy the way paperwork is done in a timely manner, thank you, dennis

Customer since 2013

 

Really liked the way you helped me when we had a minor accident in Az. in 2014

Laverne S., customer since 1996

 

We've been with you a long time, and with Allied through you. Whenever questions have come up, you folks at Indemnus have always been courteous and prompt in getting the answers.

Customer since 2001

 

Indemnus does a great job of representing Hagerty Insurance products

Don S., customer since 2010

 

you guys and gals have taken care of my insurance needs for many years now.

Sixto P., customer since 1998

 

Melissa is a great representative of your company and always enjoy working with her.

Customer since 2008

 

Everything was done right.

Customer since 2012

 

Whenever I call I am able to talk to someone right away and get my questions answered or any changes done promptly.

Rick A., customer since 2006

 

Your staff always have the answer and if they do not, they direct me to the correct avenue to get the answer.

Customer since 2005

 

Your rates and service are much better than my former agent.

David C., customer since 2012

 

I like the availability of your staff and willingness to help me with questions that I have and helping me coordinate with my policyholder to get the rate and coverage I need.

Customer since 2006

 

I've never filed a claim (and hope not to) but otherwise, the service has been excellent.

Customer since 2011

 

friendliness ,understanding with quick responce.

Duane L., customer since 2000

 

I think I like your agency the most because you give me such rapid and fine service, and I think of you more as friends than I do as just an agency that handles my auto insurance, and of course, my home owner's insurance there for about 15 years or more.

Fern H., customer since 2005

 

Friendly service and knowledgeable.

Ned J., customer since 2011

 

When I call in Melissa knows my file, and can answer my questions right away. She treats me with respect regardless how silly the question may be. If I realize I may not under stand something, she takes the time to explain everything to me. Customer service is key, Melissa makes it painless.

Velma C., customer since 1999

 

You've gone above and beyond every single time we have called you. My wife and I really appreciate your staff's courtesy!

Brent H., customer since 1998

 

You've always taken care of me . Helped when I didn't what was the right way to go. You've always gone out of your way to make sure you got the lowest but best choices in my policies.

Customer since 1996

 

Your agency provides quality service as well as insurance education. I also respect the fact that you work with reputable insurance carriers that deliver on their promise. That is why I value the relationship with INDEMNUS.

Customer since 2006

 

Any time I have had a question I have had it thoroughly answered and explained by the office staff. The one small claim I had was addressed promptly and to my satisfaction.

Customer since 2007

 

Love love love the service. Michelle & Melissa are always so helpful. I recommend you ALL THE TIME!

Randall H., customer since 1996

 

Melissa has been very helpful in setting up our insurance coverage and also with claims when the need arises. When making me aware of other insurance products she is respectful of my decision when I decline the offer. I am very happy with the way she has handled my accounts.

Joe G., customer since 2011

 

Very responsive to all questions.

Keith G., October 2014

 

The best auto insurance agency I've ever had!

Victor G., customer since 2011

 

Thanks for all the help and cooperation in the last few weeks. That was alot of great customer service in such a short amount of time.

Thomas H., customer since 1994

 

EVERYT TIME I CALL IN WITH QUESTIONS I'M TAKEN CARE OF. IT'S A PLEASANT CONVERSATION AND I FEEL THAT YOU GUYS TRULEY CARE ABOUT YOUR CUSTOMERS. THANKS

Greg H., customer since 2005

 

Always willing to help with my needs and especially working hard to keep my insurance premiums to a minimum.

Customer since 2006

 

I appreciate the immediate follow through and excellent service.

Joseph F., customer since 2000

 

Every time I have called with a question, I have received the information I needed in a courteous and friendly manner. I appreciate receiving reviews of the home and auto policies to make sure I have what is needed. My recent claim was handled quickly and efficiently.

Customer since 2007

 

Very quick and continuing service even when you think you are done you get one more email or phone call to ensure that it is all right.

Customer since 2011

 

I have a Fantastic agent who always responds to my requests very quickly, and goes out of her way to aid me in the best way possible. I greatly appreciate the service she has always given to me and my family.

Customer since 2006

 

I appreciate the quick responses, friendliness and efficiency,

Ramona E., customer since 2012

 

Great personal attention. Efficient, knowledgeable. Real people with real answers.

Customer since 2006

 

I really like being able to talk to a person not a machine when I call. This makes it a personal want to help kind of experience right away rather than the frustration of hitting buttons to even get to a person or leave a message. We have always had good, friendly helpful professional service. Thank you, its appreciated in todays world of frustrating recorded messages with lots of options and 800 numbers.

Cody C., customer since 1995

 

When I have called with questions or changes to my policies, I always get friendly, helpful service. We recently transferred a vehicle to our son who graduated from college. The policy was put into our sons name and taken off our policy. Everything was done to make sure that our son got the best coverage and premiums.

Customer since 2006

 

Melissa was very helpful & professional!

Customer since 1998

 

I'm able to take care of my business in one phone call usually, which is really important to me. The reps who answer the phone are excellent - friendly and efficient.

Michele B., customer since 2010

 

Proficiency and great service

Wilmot W., customer since 1998

 

Customer Service and Rates are key to long term clients.

Customer since 2013

 

Everyone has always been friendly, prompt, and more than helpful. I've looked for rates elsewhere in the past and nobody can compete.

Customer since 2006

 

Very easy to set-up, no hoops to jump through.

Customer since 2000

 

I have been very pleased with the services and covereage that Indemnus has provided me for serveral years with no issues!!

Erin J., customer since 2005

 

Excellent customer service

James W., customer since 2012

 

Wonderful customer service. always polite and answer all my questions clearly.

Heather W., customer since 2001

 

Leona was very polite and helpful and made me feel like she cared about getting me the best coverage for the best price

Customer since 2013

 

They always take care of us!

Customer since 2005

 

The rates are good for me.

Customer since 2010

 

Like the fact that you can call and get a "live" person instead of recordings and all are friendly and very knowledgable and helpful when I have questions.

Customer since 2011

 

My questions are always answered promptly and claims are handled in a timely manner.

Customer since 2006

 

Very nice to work with

Customer since 2007

 

You have been helpful to me.

Paul T., customer since 2001

 

Affordability and service

Customer since 2012

 

I trust you guys to find us the right product and give us good advice.

Customer since 2007

 

We always get a fast response to any question we have regarding our insurance coverage. Also, anyone we talk to is congenial and receptive to any problem.

Customer since 2002

 

We always get great customer service when we call.

Customer since 1996

 

I like getting a phone call from my Agent when my renewal comes up for review, and being able to review pricing and coverages for the following year.

Customer since 2007

 

Good service & reasonable premiums

Customer since 2005

 

We have always had very good help from Indemnus, our questions are answered in full and the team always strives to find the best for us. It is nice to feel as if we are appreciated, so many companies don't take that time.

James S., customer since 2005

 

Happy with how you saved us money on our policy.

Customer since 2012

 

I get great coverage at a very fair price!

Customer since 2010

 

Great protection, great price and the ease of making it all happen.

William O., customer since 2013

 

Always quick and hassle free with everything we need.

Customer since 2006

 

We have been with you guys for 11+ yrs and every time we needed something or had a question, service was unbeatable and customer service exceptional

Customer since 2004

 

Melissa has great customer service and was extremely helpful when called upon for policy clarification.

Kristine R., customer since 2007

 

Good Price and Courtesy

Robert T., customer since 2013

 

My primary reason is based upon my experience with your staff, whom I dealt with at the time I purchased the policy. She was courteous and professional, who answered all my questions and followed-up thoroughly .

Ali R., customer since 2013

 

Great Service, fair price

Bradley W., customer since 2013

 

Consistent, quality service.

Christian M., customer since 2013

 

Your staff is always helpful in answering any question I may have!

Customer since 2000

 

I always have a knowledgeable person to talk through my insurance needs and advice on how to get the best price/coverage.

Customer since 2003

 

As of now it is the money saving on my home insurance. and you have always taken care of questions, changes etc. Thanks

Sixto P., customer since 1998

 

Always been very helpful, customer service is important to me.

Customer since 2005

 

There have been times when I have not been happy with the service from the insurance company itself, so I called the Indemnus office and was given immediate assistance with the situation. I also like when I get that call or e-mail telling me that they have reviewed my policy and driving record and were able to find coverage for me with another company that will save me money.

Angela N., customer since 2001

 

My experience with Melissa has been outstanding, every time. With our past insurance company, we had issues getting a timely response, but Melissa has been so prompt in getting quotes over to us, especially as our situation changed. I would absolutely recommend your company, especially Melissa, to any friends or family who would be searching for a new insurance company. I have nothing but positive things to say about Melissa!

Kelsey F., customer since 2013

 

Staff is very helpful and quick to respond to any question.

Michael M., customer since 2013

 

Great personalized service and communication.

Customer since 2005

 

Great service and good product from Allied!

Customer since 2013

 

INDEMNUS has been quick to answer my questions and make necessary changes to my insurance policies. I feel that they are an honest and ethical business.

Customer since 2012

 

I received expert care and risk management service for my homes in three different States. I also appreciate the close relationship that the agency also has with Allied Insurance as their primary personal lines carrier of choice.

Jay L., customer since 2010

 

ALWAYS HELPED PROMPTLY WITH PROBLEMS OR QUESTIONS.

Customer since 2012

 

Very nice to have a local insurance rep to call who is familar with your policies and needs and not a stranger at a call center. Have not had any claims but am sure it is very helpful to have a local agent to assist when filing claims.

Gregory K., customer since 2013

 

Easy to purchase. Very reasonable rates!

Richard R., customer since 2013

 

customer service is awesome. very helpful. I have brought the rest of my family to the company.

Tina H., customer since 2005

 

You guys do a great job!

Lisa R., customer since 2013

 

Anytime we have ever needed help of any kind as far as insurance, we have always get a prompt response back from your office. It just makes things simple and no stress, which in today's world is important to us.

Customer since 2002

 

over all happy with service

Robert P., customer since 2010

 

You always get right back to me and help as much as you can to keep my rates down. That helps me being on my own. Thanks, Sharon

Customer since 1996

 

Exceptional Service!! For example, earlier this year we refinanced our home loan and needed to change the way our home insurance was paid, within less time than it takes to type this note it was done!

Brent H., customer since 1998

 

Love my agent.

Eric H., customer since 2009

 

Because you folks always respond to anything I ask in a couple of seconds. Sincerely, Fern

Fern H., customer since 2005

 

Indemnus has always been very helpful

Customer since 2004

 

customer service is excellent and very friendly people.

Greg H., customer since 2005

 

We have had good service.

Keith H., customer since 1999

 

Agent and Staff always friendly and helpful answering questions that I have about my poiicies.

Ray H., customer since 2006

 

Your staff is always responsive to our needs. Thank you.

Ronald H., customer since 1997

 

the service you provide any time i need help.

Norma M., customer since 2013

 

Service provided by Melissa.

Customer since 2011

 

I have carried my insurance with Indemnus for years and have always received great service. If I've ever had any questions or concerns, I've never been made to feel my questions silly or irrelevant. You always watch for what best for me in coverage and rates.

Customer since 2004

 

very responsive and helped research solutions to a coverage issue

Adrienne G., customer since 2011

 

You are always there when I need an answer and so helpful. As a single lady it is difficult for me to trust because it seems some companies take advantage. I feel very comfortable with all staff and they've really helped me and relieved my mind on making decisions for car/home insurance.

Customer since 2005

 

Very pleased with the services!

Customer since 2013

 

Great customer service and we did not have to change insurance agents when we moved to Ohio!

Customer since 2003

 

Your rep was conscientious in taking care of us on our homeowners insurance. We had prior positive experience through an independent agent in Colorado so when we moved back to IA we contacted your company!

Jack K., customer since 2012

 

I greatly appreciated the call Indemnus initiated to review my policies when the status of my family changed. I can always count on professional service and/or a timely response if I need to call.

Jennifer K., customer since 2011

 

the service I get from Indemnus is excellent - the customer service ladies always do their best to find the best quote for me and my household.

Customer since 2011

 

Everyone at my Indemnus office always answer my questions immediately! They are the best to work with!

Tina H., customer since 2003

 

Great service and people eager to help. A great company to work with!

Customer since 2013

 

The staff has been very responsive and the coverage and rates are much better then what I was getting with my former insurance.

Customer since 2013

 

Melissa has done an awesome job with handling my policies and concerns!

David H., customer since 2010

 

Great service. We just live an hour away if we need to go into office for any reason.

Customer since 2006

 

the staff is always extremely helpful and friendly. they also help coordinate with the big insurance companies and explain the different choices i need to make.

Customer since 2006

 

Melissa is an asset to your organization. Great to talk with and very knowledgeable. She is outstanding.

Russ M., customer since 2008

 

Great customer service, on top of providing quality, thorough service and accurate information, will do all they can to answer questions and provide the best service possible

Gail H., customer since 2003

 

You have always been very helpful, positive and friendly and also have seemed interested in me and my needs. I always enjoy visiting with you even if it does cost me money:) You were so good to guide me through my needs as I moved.

Linda H., customer since 2006

 

I have always been treated fairly at Indemnus.

Customer since 2006

 

Outstanding staff in your Indemnus office, there may be more competitive rates or discounts from other carriers but they won't match your employees integrity.

Thomas H., customer since 1994

 

The experience we've had using this insurance has been great!!

Charla R., customer since 2011

 

Customer service, friendliness of staff and prompt and clear responses to questions

Todd O., customer since 2009

 

Everyone I have ever worked with there has always been very friendly and very helpful. Excellent customer service.

Customer since 1998

 

Responsive

Jeffrey N., customer since 2010

 

The agents were very professional and made the process VERY simple as we transitioned to a new house purchased this summer.

Customer since 2007

 

ALWAYS HELPFUL AND ONLY A CALL AWAY

Customer since 2005

 

Amazing customer service!

Kristine P., customer since 1996

 

Excellent service that contacts me when and where I want to be contacted. Terrific feedback about opportunities to optimize my coverage solutions.

Steven S., customer since 2007

 

Because you offer everything for me.

David W., customer since 1996

 

The servicing agent/assistant are very helpful and quick to respond to my needs.

Viengsay P., customer since 1999

 

Competitive rates, adequate service.

Customer since 2005

 

No hassle and when I have questions or changes to my policy INDEMNUS takes care of it in a timely manner.

Cameron M., customer since 2010

 

Everyone is very responsive and helpful.

Customer since 2011

 

You team reaches out to me before each renewal and checks to see if there are any changes that need to be addressed.

Customer since 1997

 

Price and knowing it was competitively shopped.

Customer since 2002

 

I have been with this company for many years - I get GREAT personalized customer service. I don't feel like a number to you! My coverage for both car and renters seems to matter to you and that makes me feel good about doing business with you. I have had 2 claims on my vehicle now for Criminal Mischief and the claims are handled in a very quick and efficient manner - so appreciated!

Sandra S., customer since 2005

 

Always prompt, friendly service.

Customer since 1999

 

Always helpful and courteous.

Customer since 2006

 

Easy to do business with from billing to customer service support.

Customer since 2005

 

We are very happy with the quality of service and support we receive from INDEMNUS. The products and rates that you offer are very competitive. Whenever I have a question or concern, I know that you are a quick phone call or email away. Your response is always courteous, fast, and complete.

Brian J., customer since 2007

 

The team has always been very prompt in responding to questions and willing to talk through my options. They always explain the details and try and find the best fit for needs.

Donald M., customer since 2005

 

Excellent service and very low prices for the amount of coverage you provide.

Customer since 2005

 

Melissa is very helpful and always gets back to me with any questions I have in a timely manner. I have referred a couple of friends to you!

Katie L., customer since 2006

 

the service from this office has been very good !!

Customer since 2009

 

Indemnus has been a good problem solver for my family and I value that.

Thomas H., customer since 1998

 

Great service that is very prompt!

Customer since 2007

 

Your CSRs are very friendly and knowledgeable and cordial when we call in with questions! You guys do a great job!

Customer since 2009

 

Decent premium levels. Great customer service from the staff. Intelligent, professional staff.

Customer since 2009

 

Great products, great rates, easy to work with.

Customer since 2005

 

great service fast ,to get results.

Steven F., customer since 1996

 

Good service by individuals who care!

Douglas D., customer since 1997

 

We have received nothing but stellar service since securing all of our various insurance policies through Indemnus.

Samuel D., customer since 2007

 

Your service is great. I've never had a problem getting a hold of someone to help me with a problem or question. I have recommended you to many family members.

Robert F., customer since 1997

 

Excellent service.

Eleanor D., customer since 1995

 

The agency calls me to notify me of issues or questions on our products. They are very proactive. They answer their phones with knowledgeable folks -- never a run around trying to find the right answer-person. They always point out ways for me to save and ask further questions to make sure the products we are in are the right ones for us. I feel very comfortable knowing they are on my side and there to help.

Customer since 2007

 

Excellent service in a timely maner.

Customer since 2006

 

Our Location

INDEMNUS Insurance

PO Box 65487
West Des Moines , IA 50265
Main office: 515-274-1111
Toll free: 877-463-3668
Fax: 515-274-1181

Our Providers

Testimonials

Just always there with answers to any questions that I have or any help needed. Never have had a complaint.

Pamela W.
I can't be specific, really. It's just that you all have provided excellent support and service for the last four years, and I see no reason to expect it to change.

Dana W.
The ease of adding or deleting policies and and customer service.

Roman H.
My recent claim was handled in a very timely and professional manner which was very much appreciated.

Edward R.
Indemnus has taken very good care of me and my policies through them... Will gladly recommend to my friends.

Todd N.